Thank you for your purchase of branded items. Please note the following policy regarding returns and refunds:
Custom Orders: All branded items are custom ordered to your specifications. As these items are personalized and made to order, we ask that you carefully review all details, including logos, sizes, colors, and any other customization, before confirming your order.
Confirmation: Before finalizing your order, please double-check all details to ensure everything is correct. Once confirmed, no changes can be made.
No Returns or Exchanges: Due to the nature of custom orders, branded items cannot be returned or exchanged under any circumstances. We do not accept returns for incorrect orders once they are confirmed and processed.
Defective or Damaged Items: If you receive an item that is defective or damaged during shipping, please contact us immediately. We will work with you to resolve the issue by offering a replacement or refund as necessary.
We appreciate your understanding and encourage you to reach out if you have any questions before placing your order. Thank you!
